BitPayTrip Terms & Conditions
The tour and travel booking website ‘www.bitpaytrip.com', mobile site and Smartphone App Platforms for iOS & Android are maintained by ‘BITPAYTRIP PVT LTD’. By accessing or using or proceeding with this any of its services, you agree to the terms and conditions mentioned below, including any additional guidelines and future modifications.
BitPayTrip holds complete rights to change, alter or remove any part of these below written Terms and Conditions without any prior notice. Any changes within the underlying Terms and Conditions of use will be applicable from the moment they are updated/posted on the website. You need to re-check the“Terms & Conditions” from time to time to be completely aware of the entire scenario.
1. Agreement between User & BitPayTrip:-
While accessing, using, proceeding, browsing or confirming a booking via bitpaytrip.com, users fully accept that they agree to the terms and conditions listed by BitPayTrip. In case of any violation, BITPAYTRIP PVT LTD. along with its subsidiaries [including bitpaytrip.com] reserve all the rights for taking any legal actions against them.
2. Accepted Modes of Payments & Policies:-
To procced or avail any travel facility or services via BitPayTrip.com, you have to pay for your booking/service in advance as it gives you the confirmation of the booking.
To proceed with the online payments, you can choose from best suited option available at the website. BitPayTrip.com always offers a safe transaction process and ensures that your personal security codes will not be revealed even in worst cases also.For international advance payments, you can use our payments options mentioned and transfer amount into our bank account along with the additional charges levied by the banks.
We accept Bank Drafts, Cheque and cash in bulk or exceptional booking cases.
We also accept bookings for our services provided in cryptocurrencies. The option for payment in cryptocurrencies is limited to the listed crypto assets depending upon the demand, market acceptability and availability, and are expected to change from time to time. However, majorly bookings in Bitcoin’s [BTC] and Ethereum [ETH] would be always accepted, if no technical fault prevail.
For the bookings made in cryptocurrencies like Bitcoin [BTC], a minimum time is required for us to verify your transaction details. We have opted the best available options to speed up the process of bookings via cryptocurrencies. After your successful payment, you will receive your booking tickets or vouchers within few minutes [Max. Time limit is 12 minutes].
If in some cases, you don’t receive your tickets and vouchers, you can mail us at firstname.lastname@example.org with your booking id that you received, after successful a payment.
Here are a few modes of payments that are presently accepted:
- All Major Credit and Debit cards
- Visa, Mastro, MasterCards
- Coinpayments (cryptocurrency payment gateway)
3. Prices on the Website:-
The prices, we offer on BitPayTrip.com, generally includes accommodation charges, taxes [unless specified otherwise] and in some cases meal charges (Breakfast /Lunch / Dinner). It never comprises any personal expense or other additional charges like telephone calls, personal-man services, entrance fees of any monuments and bar charges, etc.
4. Liability to the Use of Website:-
While accessing, using or proceeding with this website, you agree that:
- You will always provide accurate/legit information about every official document and other important details like your name, D.O.B etc to the website in case of proceeding/accessing with a trip with it.
- Else in case of any error or mistake in the process of information, only you would be solely responsible for the same.
- All information entered by you to this website should be accurate, updated, legit and complete.
- If you have an account on this website, you are advised to secure it with your login details, including your unique login ID and password which is solely known to you. You will be entirely responsible for any use or misuse of your account.
5. User Communication Policy:-
- On transacting/proceeding with this website, you will receive an e-mail from BitPayTrip for the status of your transaction. This e-mail will be sent to the e-mail address entered by you and BitPayTrip is not liable for the receipt of the supposed e-mail in your inbox. Be careful in providing correct e-mail I’d.
- The customer acknowledges that the SMS sent by BitPayTrip is an additional facility for the convenience of the customers. It is however not compulsory as per the law to provide SMS service alerts to the customers. Moreover, if you don’t receive any SMS for any reason, BitPayTrip is not liable for the same.
- You are requested to reconfirm your booking status prior to your departure, for avoiding any inconvenience. BitPayTrip is not liable to provide information about any change in flight schedules, cancellation and status of airline or hotel etc.
6. Booking Policy:-
The final price displayed on the website is inclusive of all applicable taxes.
In case of hike in the fare while issuing Air ticket , due to airlines, miscalculation in amount due to server error and from the banks payment gateway issue then BitPayTrip reserves the right to cancel the ticket and forfeit the amount received as Cancellation Charges. The difference of amount should be paid to BITPAYTRIP PVT LTD after the communication from BitPayTrip to avoid any inconvenience.
You are required to pay the entire amount prior to the confirmation of your booking.
To proceed with any infant’s ticket, the age limit of infant must be below 2 yrs and make sure that they have valid proof-of-age documents while checking in, and remember that the infant must be accompanied by an adult of least 18 years old. Not more than one infant per adult booking is allowed. To avail infant fares; the infant must be under 24 months of age throughout the entire itinerary that you are booking. If the age of infant is or above 24 months, then a separate booking as per child is mandatory.
The age of child must in between 2 years to 12 years and make sure that they have legit proof-of-age documents when they re checking in, and remember that the child must be accompanied by an adult at least 18 years old
All the bookings/vouchers issued to the users shall additionally be governed underneath the terms and conditions as per by the respective Airlines/Supplier.
7. Hotel Booking Amendment & Cancellation Policy:-
For cancellations done prior to the time period of 30 days or more of the date of departure, primary deposit amount or 25% of the booking cost (if full paid) will be charged as cancellation charges.
For cancellations done between 29 days to 15 days prior to the time period of departure, 50% of the booking cost will be charged as cancellation charges.
For cancellations done between the time period of 14 days to 8 days of the booking, 75% of the booking cost will be charged as cancellation charges.
For cancellations done within time period of 8 days of the booking, 100% cancellation charges will apply and you will receive no refunds.
8. Flight Booking Amendment & Cancellation Policy:-
Every booking processed via BitPayTrip is subjected to cancellation charges levied by the airline, that may vary with respect to flight and booking class.
BitPayTrip.com charges negligible amount of 250 Rs. per passenger/per sector for domestic and 350 Rs. per passenger/per sector for international air tickets as cancellation service charges.
Some bookings may be non-refundable as per some specific airline’s policy.
Some bookings cannot be cancelled partially as per some specific airline’s policy.
Cancellations can be processed online or offline via login into your account or by contacting us at email@example.com or using our booking cancellation form available at the website non-registered/guest users.
We will try to assist you in making various amendments/modifications for your bookings. However, in some cases, you need to contact the airline directly.
Amendment/Modification charges on BitPayTrip.com are subject to change as per the airline policies, that may vary as per flight timings and booking categories.
To cancel the tickets within 24 Hrs of the journey, BitPayTrip recommends users to directly contact to the Airlines and thereafter, send the cancellation request on our website for the processing of refunds.
In case of direct cancellation through airlines, refunds will be given as per the airlines charges along with our service charge as above mentioned. After flight departure & in situations of ‘No Show’, we don’t process any cancelation requests.
However, in case of ‘No show’, the refund amount entirely depends upon the airlines. BitPayTrip holds nothing regarding these kinds of refunds. BitPayTrip will refund the same amount to the user, that is received from airlines in case of ‘No Show’.
9. BitPayTrip Refund Policy:-
BitPayTrip will proceed with the refunds only after getting/verifying cancellation request/claim from the user, company, travel agent etc via login-in or email or cancellation forum.
Refund against the cancellation of air tickets will be credited automatically in customers same account of payment after receiving the refund amount from the Airlines.
Mostly, Refund will be processed within 72 hours, after receiving it from the concerned Airlines, hotel, transporter or other suppliers.
However, as per Banking Procedures, Refund in credit cards may take 72 hours or more.
You are requested to contact us for your refunds details, after 7 working days via email.
10. Flight/Hotel Booking’s In Cases Of Insolvent or Bankrupt:-
BitPayTrip shall not be held responsible to pay any refunds whatsoever in some cases where the Airlines/Hotel or other services offered by BitPayTrip, closes its operations or declares itself as insolvent/bankrupt.
The users, clients, agents etc shall not hold BitPayTrip liable to pay the refunds as assured at the time of the booking of ticket in cases where the Airlines/Hotel or other services offered by BitPayTrip, closes its operation or declares itself as insolvent/bankrupt.
On the basis of assurity provided by the airlines/hotels/suppliers, BitPayTrip may sometimes refund amount to the users but BitPayTrip reserves the right to recover the refunded amount on event of Airlines/hotels or other services offered by BitPayTrip, getting closed, shut down, non-operational or bankrupt.
11. Trademark & Copyright Policy:-
Services, products, logo and content displaying on BitPayTrip.com are the properties of this website. Any authorised copy and using of the trademark product & services without prior concern will be considered as an act of larceny and following strict actions may be taken against the involved personalities.
BitPayTrip offers a restricted right to explore, use and transact on its website. You agree not to misuse its subjected matter and interrupt the operation of this website in anyway. Services, content or products offered by BitPayTrip do not endorse any other information in any way. BitPayTrip does not ensure that files available for downloading via its website will be free from any type of viruses, if found.
12. Rules and Availability of Service:-
Several services and products provided on the website might not be available for booking all time in your location or country. So, the references to any such content on the website don’t imply in your specific country or location. Services and products are also subjected to their terms of availability and BitPayTrip is not liable, if any services or product is unavailable or sold out.
Both services and products provided by the website is governed by the rules and conditions of the respective service provider. Thereby, you are also requested to refer to their terms and conditions as well, prior to proceeding a booking with us.
13. Terms & Guidelines For VISA:-
An applicable Visa for the representing country or geographic location you are visiting or transiting through is mandatory. You are requested to contact the concerned airline and embassy for any required Visa requirements
14. Transmitted Material:-
Online communications over the web cannot be completely secure or personal. You agree that any information or message that you have sent to this website can be intercepted by others unless there’s a specific notice [like, credit card information] that is encrypted. Thereby sending a message or details to BitPayTrip does not cause the website to have any special responsibility.
The content copyright belongs to BitPayTrip. Transmitting, copying or displaying of some part or all the content/information of this website without prior permission or acceptance of the company is not allowed.
15. Discounts, Offers and Participation:-
BitPayTrip might run contests that may require you to send the information about yourself or to claim offer prizes or special discounts. All the discounts, contests and offers on this site have their own rules, that are required to be carefully read before agreeing for any participation.
16. Disclaimer and No Warranties:-
You agree that BitPayTrip is an intermediary, and is not accountable for any 3rd party obligations due to assurance, rates, quality, or any other instances. You specifically agree that proceeding with the services offered by the website is at your sole risk. It is your duty to judge the exactness, comprehensiveness or expediency of all services, products, opinions, merchandise or any other information offered on the website. The website don’t always assure you that the services, products etc will be uninterrupted or error-free.
You agree that steady access or use of this website can be halted by several factors that aren’t in control including, un-availability of services, offers or products, inoperability or interruption of the Internet or any other offered telecommunications services or any other certain technical work carried out on this Website. BitPayTrip [BITPAYTRIP PVT LTD] is not liable to answer for any loss or damage caused or whatsoever arising out of or ability/inability while using the services on its website.
17. Taxes & Tariffs:-
We always try to inform you on prior basis that after the finalization of the tour booking package rates, for any hikes in entrance fees, fuel cost, guide charges or other services, you can be charged as extra.
On general government revises on some taxes on travel services, clients agree to pay that extra amount.
BitPayTrip.com, always try to offer you with the best possible information about the hotels, flights, taxis, railways and buses. However, it is advised to all its users to undergo a personal enquiry to avoid any confusion & mess in the mere future.
We are not liable for any delays and modifications in your trip/bookings due to unavoidable uneven circumstances, which could be anonymous.
We are not liable for any caused damage, loss or injury made during the bookings/services/products offered by us. Solely you are responsible for your own safety and security measures.
We are also not liable for any human errors if underwent/processed unnoticed by the users, companies, partners, agents or our staffs.
19. Guidelines for Travel Agents:-
If any travel agent is willing to avail the website services from the company using credit from the company and thereby fails to clear the credits in the specified days, BitPayTrip.com can take any legal action against him. However. in such cases, they may be charged some interest rates that can be decided by the company solely. Strict lawful steps can be followed, if any cheating is found by the travel agents.
20. Unaccompanied Children/Infant:-
Child/Children below 12 years of age is not accepted for check-in unless they are accompanied by an individual person of at least 18 years of age with a valid age proof. Any such child/children must be seated next to the accompanying adult, above 18 years. The accompanying adult is solely responsible for the well-being, security and safety of the child/children traveling together with him/her. Moreover, also ensure that the seats are booked and seated together.